Return Policy

At Kidzzio, we strive to ensure that you are completely satisfied with your purchase. This Return Policy outlines the conditions and process for returning products.

1. Return Eligibility

  1. Products are eligible for return within 7 days of delivery.
  2. To be eligible for a return, items must be:
  3. Unused and in original condition
  4. In original packaging with tags intact
  5. Accompanied by proof of purchase
  6. Returns will not be accepted for items that are damaged due to misuse or have been used.

2. Non-Returnable Items

The following items are not eligible for return:

  1. Personal use items (if opened or used)
  2. Products without original packaging
  3. Items marked as non-returnable on the product page

3. Return Process

  1. To initiate a return, please contact our support team with your order ID and reason for return.
  2. Once approved, we will provide instructions for return pickup or shipping.
  3. Customers may be required to share images of the product for verification.

4. Return Shipping

  1. Return pickup may be arranged by Kidzzio where available.
  2. In certain cases, customers may be required to ship the product back.
  3. Return shipping charges (if applicable) will be communicated during the return request.

5. Damaged or Incorrect Products

  1. If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
  2. We will arrange a replacement or refund after verification.

6. Refund Process

  1. Once the returned product is received and inspected, a refund will be initiated.
  2. Refunds will be processed to the original payment method within 5ā€“7 business days.

7. Exchange Policy

  1. Exchanges are subject to product availability.
  2. If the requested item is unavailable, a refund will be processed instead.

8. Important Notes

  1. Returns are subject to quality checks and approval.
  2. Kidzzio reserves the right to reject returns that do not meet the above conditions.

9. Contact Us

For return requests or assistance, please contact:

  1. Email: support@kidzzio.in
  2. Response Time: Within 24ā€“48 hours

Kidzzio ā€“ Smart Essentials for School, Work & Everyday Life